Learn with CJAM

​At CJAM, we believe that conflict resolution is a skill everyone can learn—and one that can make a powerful difference in our communities. Whether you're looking to become a trained mediator, strengthen your communication skills, or introduce restorative justice practices into your organization, we offer dynamic, hands-on learning experiences to help you grow. Our trainings and workshops are interactive, engaging, and designed to give you practical tools you can use in real-life situations.

Basic Mediation Training

Twice a year, CJAM offers our Basic Mediation Training, the first step for those interested in becoming a volunteer mediator with us. This 32-hour training provides a strong foundation in conflict resolution, giving participants the skills to navigate difficult conversations, facilitate constructive dialogue, and help people reach meaningful agreements.

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Through a combination of large and small group discussions, demonstrations, and interactive exercises, participants will:

• Develop active listening skills to foster effective communication

• Learn techniques for managing and de-escalating conflicts

• Explore restorative justice principles and their role in mediation

• Gain hands-on practice in mediation and facilitation techniques

• Understand how to address power imbalances for fair, equitable resolutions

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By the end of this training, participants will have the foundational knowledge and skills to serve as community mediators and restorative justice practitioners, qualifying them to volunteer with CJAM. As a member of the National Association for Community Mediation (NAFCM), CJAM upholds nationally recognized quality standards, and our mediators adhere to Indiana’s Rule 7 of Alternative Dispute Resolution, ensuring ethical and effective mediation practices.